Why was my order rejected?

Sometimes an item may show it is available for pickup on Cybbay.com , but by the time the store actually receives your order and looks for the items to reserve, these items may already have been sold to another customer. This is why it is important to wait until you receive your Store Pickup Notification email before going to the store. For limited quantity items, we reserve the right to decline orders to ensure stock is available for walk-in customers.


Learn more about In-Store Pickup

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