When can I pick up my online order at the store?
After you place your order, wait to receive the Store Pickup Notification email, which should arrive in your inbox within three hours of placing the order, during regular store hours. You can pick up your purchase any time during store hours after the Store Pickup Notification email has been received. Items not picked up after three days will be placed back on the sales floor to be sold. See our Store Locator for the address of our store.
Information & FAQs
- Policies
- Shopping Online
- Payment Options
- Shipping & Delivery
- Can I purchase online and pick up my order at my local Cybbay store?
- How do I use In-store Pickup on Cybbay.com?
- When can I pick up my online order at the store?
- What should I do when I get to the store?
- How can I pay for my purchase?
- Why can't someone else pick up my order for me?
- Can I pick up pre-ordered items at the store?
- How do I purchase a Cybbay Warranty Plan for a store pickup order?
- How do I cancel a store pickup order?
- Why are some items not available to be picked up in-store?
- Why was my order rejected?
- Customer Account
- Returns & Refunds
- Company