How do I track my order?

You may track your package by linking to the website of the carrier (e.g. UPS, Canada Post) and using its tracking ID number.

To confirm carrier and tracking ID number, go to “My Account” at the right-hand column of any Cybbay.com web page and sign in. Once logged in, view the itemized list of individual orders that appear under “Orders”. Select your order's tracking ID link to go to the carrier's page. Please note that tracking ID numbers do not apply to Special Delivery items, such as large-screen televisions.


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